Frequently asked questions

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What is UX Critique?
UX Critique is a platform that helps UX professionals conduct and manage expert reviews efficiently with AI-powered insights.
Who should use UX Critique?
UX Critique is designed for UX professionals who want to conduct expert reviews efficiently, save time and focus on what really matters for their clients.
I'm not a UX professional, can I use UX Critique?
You can, but we recommend you to contact us if you need a professional review.
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
What's included in the free plan?
The Basic plan includes essential features to conduct basic expert reviews, perfect for individual practitioners or small projects.
How does the AI analysis work?
Before making the AI analysis, we perform several calculations to explore and prioritize the issues, then we ask the AI to analyze the results to formulate a brief summary.
Can I export my reports?
Currently we only allow sharing a public link to a report, which generates a nice report for your clients. We are considering adding more options in the future.
Do you offer team collaboration?
Team collaboration is not currently available but we want to add this feature in the future.
What payment methods do you accept?
We accept all major credit cards and process payments securely through Stripe.
Is there a minimum contract period?
No, all our plans are month-to-month with no long-term commitment required. Cancel anytime.
How secure is my data?
We use industry-standard encryption and security measures to protect your data and ensure compliance with privacy regulations.